Vendor Customer Partnership Results in Huge Benefits for TransTech Energy
TransTech Energy, a liquefied petroleum gas (LPG) terminal and storage installation company based out of North Carolina, relies on Bergquist, Inc., the leading wholesale propane equipment distributer, to meet and exceed customer needs. The companies’ five year relationship is a major reason for TransTech Energy’s substantial business growth.
Working throughout the United States, Central America and the Caribbean, TranshTech Energy has evolved from a family-owned business to a company that caters to the global energy industry, specializing in storage systems for the rapidly expanding natural gas liquids (NGL) and LPG markets.
“One of the biggest benefits of working with Bergquist is that they treat us like a partner,” said Mark Wenik, Director of Storage and Transfer Products for TransTech Energy. “Bergquist’s team goes above and beyond a typical vendor customer relationship. Not only is their pricing competitive, but they are like an extension of our team.”
TransTech Energy purchases a variety of supplies from Bergquist, including valves, LP gas hose and compressors. Due to its far reach, the company is unable to house the entire inventory of products its large customer base requires, which is why it relies on Bergquist.
“Bergquist has a wide and deep inventory,” explains Wenik. “This keeps us from having to house all of the products on our shelves. We can work with Bergquist as a trusted partner and supplier while also using their vast inventory as a secondary warehouse. Ultimately, this saves our customers time and money.”
Wenik and his team know that when a part is ordered, Bergquist will have it in stock and be able to ship the very same day. In addition to a timely and professional response, the Bergquist sales team has helped grow TransTech’s bottom line by recommending the storage company to other customers who might be interested in their services.
“Not only do they help us get our equipment in a timely manner, they have helped us build our business through referrals on tank installations, and that’s a huge help,” said Wenik.
Bergquist continues to set the industry standard for product safety, reliability and customer satisfaction. Visit Bergquist at Booth 1327 at the 2015 NPGA Southeastern Convention & International Propane Expo in Nashville this April.